The Client
Centureon Institute is a vocational healthcare school in Miami, Florida, offering career programs such as Medical Assistant. Its admissions team runs TikTok and Google Ads campaigns that generate a steady flow of inquiries from prospective students.
The Problem: More Leads Than the Team Could Call
Leads were arriving faster than the admissions team could follow up. Inquiries came from several channels into different places, response times stretched, and prospective students who didn't hear back quickly simply went silent. More ad spend wasn't the fix. The gap was between the form submission and the first conversation.
Phase 1 — One System for Every Lead (March–August 2026)
1. Centralized capture
Every lead source was connected to a single GoHighLevel account, with contacts organized into a leads-and-prospects structure.
2. Instant AI response
Every new inquiry from TikTok and Google receives an immediate automated response and is qualified before it reaches an admissions advisor.
3. Advisor focus
The team only spends time on students who are ready to move forward. The core system was live in about a week. (Full breakdown of this phase: the admissions pipeline we built for Centureon.)
Phase 2 — An AI Voice Agent That Calls Every New Lead
Text follow-up works, but for many prospective students a phone call is what turns interest into an enrollment conversation. We built an outbound AI voice agent that speaks Spanish, starting with the Medical Assistant program form:
1. The form triggers the call
When a prospect submits the program form, a GoHighLevel workflow launches an outbound call through Retell AI. No one on the team has to dial.
2. The agent has the first conversation
The Retell AI agent calls the lead automatically, answers questions about the program, and qualifies their interest.
3. Admissions picks up qualified prospects
The admissions team steps in with prospects who are already informed and interested, instead of spending the day chasing every new inquiry.
Why Retell AI
The client had previously tested another voice platform and found the conversation latency noticeable. Pauses make an AI call feel robotic. We chose Retell AI for its lower response latency, which keeps the conversation natural.
Results
- 100+ leads per day captured and managed across all channels.
- 30% increase in student enrollments across programs.
- 20% more students entering courses after the AI voice agent went live.
- Live in about one week for the core system.
“What stood out most was how Aineo LLC went beyond setting up software; they understood our business.” — CEO, Centureon Institute (verified review on Clutch)
What This Means for Your School or Service Business
The leads usually aren't the problem; the minutes after the form submission are. If your team can't call every inquiry quickly, an AI voice agent connected to your CRM does it for you, so no prospective student goes cold.
This system was designed and implemented by AINEO, led by founder Moisés Villamizar, AI Automation & GoHighLevel Solutions Architect. Book a free strategy call and we will map where your current lead flow is losing prospects.
